Staff at the Ropewalk Shopping Centre are celebrating after receiving three top awards.
The largest shopping centre in Nuneaton has been recognised in the 2016 Q4 Westgrove Awards for the Security Team’s Service to the Customer and Ropewalk’s Corporate Social Responsibility (CSR).
On Friday 27th January, the Group Managing Director of the Westgrove Group, Claire Mckinley-Smith visited Ropewalk to present the Management team with the accolades.
As part of the shopping centre’s CSR, Ropewalk installed a system to eradicate the use of chemical cleaning products. The team attended a training session and completely embraced this new initiative, as well as assisting with the site’s environmental initiative of ‘Going Green’.
The Security Team’s Service to the Customer was also recognised in the awards, following Ropewalk’s Christmas events where the team worked through the night to build the Christmas Grotto, finishing at 6.30am the morning of the Christmas Parade and Grotto grand opening.
Tony Wilkes, Centre Manager at Ropewalk, said: “We are so honoured to have received these prestigious awards from the Westgrove Group. Our customer service is very important to us and the Security and Cleaning Team have gone above and beyond to make it a priority. I am very proud of our team and would like to thank them for their hard work throughout 2016.
“The Ropewalk has also made a pledge to Go Green and to be recognised for our work so far is a great achievement.”
The Ropewalk Shopping Centre’s CSR Q4 Award has also been selected as the overall CSR award for 2016, which will be presented to Ropewalk in February.
Claire Mckinley-Smith, Group Managing Director at the Westgrove Group, said: “We are always extremely proud of all our colleagues who win awards, however the awards at Ropewalk are incredible given that Westgrove have only been engaged at the centre for six months. It usually takes new teams at least a year to achieve awards. At Westgrove, we employ over 1,500 colleagues throughout the UK and have over 120 contracts, so this is an incredible achievement for Ropewalk.”
For more information about Westgrove visit www.westgrove.co.uk.