Outstanding Act Award | Quarter 1 2018

Outstanding Act Award | Quarter 1 2018

Outstanding Act Award | Quarter 1 2018 – Ropewalk Cleaning Team Category – Service To Customer

Reason for Award;

On the 20th March at 11:18hrs a male was observed by Gavin & Matthew looking at a bike locked up outside of Pure Gym, the male then entered the Centre with a hood up and a scarf around his face.

Gavin notified Josh in the Control Room and he started to monitor the male, the male left out of the other entrance on Dugdale Street and looked at another bike in the bike racks. The male then went into a building in Dugdale Street and was joined by another male.

Both males left the building and made their way over to the bike racks where the first male ripped the lock of the bike and jumped on it, Josh informed Gavin & Matt and they gave chase aided by a member of the public and they managed to recover the bike. The offender made off and was later arrested by the Police, the town has had a lot of bike thefts and this was a great opportunity to identify the offenders and hopefully recover some of the stolen bikes.

The owner of the recovered bike made himself known to Security and was extremely grateful that we had recovered his bike as it was worth over £400, he was a customer of Pure Gym.

The team were also congratulated by the town PCSO’s as this arrest could help them to end the spate of recent bike thefts in the town.

Contact Us

For further information, please contact us using any of the following contact details.

Ropewalk Shopping Centre
Chapel Street, Nuneaton
Warwickshire, CV11 5TZ

Tel: 024 7664 1714

Opening Hours

Ropewalk Shopping Centre is opening during the following times:

Mon – Sat: 9.30am – 5.30pm

Sunday:10.00am – 4.00pm

Bank Holiday: 10.00am – 4.00pm

Individual store times may vary.

Car Parking

Car park opening times:

Mon – Sat: 7am – 7pm

Sunday & Bank Holiday: 9.30am – 5.30pm

Car Park is Located at:

Coton Road, Nuneaton
Warwickshire, CV11 5TZ

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