Outstanding Act Award | Quarter 1 2018

Outstanding Act Award | Quarter 1 2018

Outstanding Act Award | Quarter 1 2018 – Ropewalk Cleaning Team Category – Service To Customer

Reason for Award;

On Saturday 3rd February 2018 at 16:50hrs a female was monitored on the upper floor leaning over the bridge, the female appeared to be under the influence of drink or drugs.

Before she could be approached by Security she was joined by a male who also looked unsteady on his feet, the couple made their way across the bridge towards the lobby area, Gavin monitored them on CCTV while Matthew observed them from the Reception area.

Surprisingly Matthew monitored the couple go to the Car Park pay machines which was alarming as they both appeared intoxicated, John straight away notified the town CCTV and Police units and Matthew followed the couple into the car park and down to level 2.

NT62 a Police Community Support Officer made his way over to the car park and radioed a traffic unit who was nearby, Matthew and John identified the vehicle that the couple got into and Gavin on Control passed this on to the Police unit and the town CCTV. Once the vehicle left the car park a Police vehicle got behind it on the ring road and pulled it over, the male driver was arrested immediately and took to the Police station, we were later informed that the driver had got previous convictions for drink driving.

The team were praised by the Police for their actions as this male could well have caused a serious accident.

Contact Us

For further information, please contact us using any of the following contact details.

Ropewalk Shopping Centre
Chapel Street, Nuneaton
Warwickshire, CV11 5TZ

Tel: 024 7664 1714

Opening Hours

Ropewalk Shopping Centre is opening during the following times:

Mon – Sat: 9.30am – 5.30pm

Sunday:10.00am – 4.00pm

Bank Holiday: 10.00am – 4.00pm

Individual store times may vary.

Car Parking

Car park opening times:

Mon – Sat: 7am – 7pm

Sunday & Bank Holiday: 9.30am – 5.30pm

Car Park is Located at:

Coton Road, Nuneaton
Warwickshire, CV11 5TZ

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