Outstanding Act Award | Quarter 1 2018

Outstanding Act Award | Quarter 1 2018

Outstanding Act Award | Quarter 1 2018 – Gavin Jones, Matthew Lamb and Josh Fleming Category – Outstanding Act Award

  • Reason for Awards;


  • On 20th March at 13:37hrs the Control Room were informed by Roman Originals that a group of Romanian females had entered their staff area and taken a member of staff’s handbag, Matthew and Josh attended the store and obtained a description, the description was passed to Gavin in Control who started to do a CCTV review. Gavin soon identified the offenders and informed the town centre CCTV what direction the offenders had gone, Gavin then started a further review to find when the offenders had entered the Centre as they would have been caught on the entrance HD cameras. After some time, Gavin found the group entering the Centre via the car park and took HD CCTV stills that were then email to the Police.


  • The Police confirmed that the same group of females had committed further offences in the town and that they were looking for them. At 15:15hrs whilst on patrol Matthew and Josh saw the same group of females enter the Centre and go into the side of Poundland, Gavin informed the town CCTV who radioed Police units. Gavin monitored the side door of Poundland on CCTV whilst the town CCTV monitored the front door, when the Police units arrived Matthew and Josh entered Poundland with the officers and all four females were arrested. The Police returned at 17:45hrs and Gavin burnt all of the evidence to disk, the Police informed us that one of the females had a phone on her that didn’t belong to her, this was the phone that was taken from the lady from Roman Originals who was extremely grateful to have it returned to her despite losing her handbag and purse. The Security team were later praised and thanked by the manager of Roman Originals.

Contact Us

For further information, please contact us using any of the following contact details.

Ropewalk Shopping Centre
Chapel Street, Nuneaton
Warwickshire, CV11 5TZ

Tel: 024 7664 1714

Opening Hours

Ropewalk Shopping Centre is opening during the following times:

Mon – Sat: 9.00am – 6.00pm

Sunday:10.30am – 4.30pm

Bank Holiday: 10.30am – 4.30pm

Christmas Opening Times

Individual store times may vary.

Car Parking

Car park opening times:

Mon – Sat: 7am – 7pm

Sunday & Bank Holiday: 9.30am – 5.30pm

Car Park is Located at:

Coton Road, Nuneaton
Warwickshire, CV11 5TZ

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